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Shipping policy

I have certain questions about the products. Is there anyone I can speak to?
If you have any queries, you can contact via email on contactsaabhiwellness@gmail.com

ORDERS
How to place an order?
You can place prepaid orders on our website at www.saabhiwellness.in
To place an order, click the “add to cart” button next to any product you wish to purchase. Once you have added all products to your cart, click on the “checkout” button.
Thereafter, you need to add your contact details and shipping address. Once the contact information has been entered, you will be taken to the payment page. You can select your preferred payment method and make the payment. That’s it!
Once the payment has been processed, you will see the order confirmation page with your order details.
All prepaid orders are provided FREE SHIPPING.
If you want to place any order, you can also reach out to us via email on contactsaabhiwellness@gmail.com and place your request by providing the following information: Full name
Email address Mobile number
Complete shipping address
Names and quantity of the products you want to order


A shipping charge of INR 100 per product is applicable on COD orders. Additionally, please note that COD orders are only made available on request under the guarantee that these orders will not be refused or denied upon delivery. We request you to please be mindful of your purchase when placing COD orders.
If a COD order placed by a customer is refused at the time of delivery, the customer will be prohibited from placing any further COD orders on the website.
Please note that the COD option is not to be treated frivolously, as impulsive COD orders are

wasteful of time, money and resources, and also a burden on the environment due to unnecessary carbon emissions .

Is my order confirmed because I have not received any confirmation email/message?
Once the order is successfully placed, you will receive a confirmation on your WhatsApp and registered email address. If you have not received it, request you to please check your spam folder. If you are not able to find it, please reach out to us via email on care@Saabhi WellnessAyurvedics with your registered email address, phone number, and the payment screenshot.

What to do if my money has been debited but the order has not been placed? In case there is a failure in payment, please confirm if the information you have provided is correct and that your internet connection was not disrupted during the process.

If your account has been debited even after a payment failure, it is normally auto-credited back to your account within 7-14 business days. If you encounter any further difficulties or have any additional questions, you can contact us via email on contactsaabhiwellness@gmail.com.

Where can I find my order ID?
Order ID is provided in the confirmation message and email sent to you once the order is successfully placed.

Where can I track/ check the status of my order?


Once your order is dispatched, you will receive a tracking link on your registered email address.


Can I change the shipping address, phone number, or email address for my order?


If you need to make any change in the shipping address, phone number or email address after

you’ve placed the order, you can contact us via email on contactsaabhiwellness@gmail.com


Please note that we can only accommodate these changes within 3 hours of placing the order or before your order has been shipped (whichever is earlier). Once the order has been shipped, unfortunately, it is not possible for us to make these changes.

Any changes to address or contact details made after the order has been shipped will be chargeable on actuals, between 100-150 INR, depending on how much the shipping partner charges us for these changes.

How are the items packed?
We pack every individual product in a secondary packaging box, which is then placed in a brown shipping box with filler. Our secondary packaging box has a perforated edge that needs to be torn to reveal instructions on product usage on the inside of the box. All information about our product, including the complete ingredient list is printed on the product and the secondary packaging.